Privacy Policy for MyLoveNotes

Last updated: 07/20/2024

1. Introduction

Welcome to MyLoveNotes ("we", "our", or "us"). This privacy policy explains how we collect, use, and share your information when you use our mobile application MyLoveNotes (the "App"). Our App allows you to create personalized love messages, wishes, and notes using AI-powered technology.

2. Information We Collect

2.1 User-Generated Content

• Messages, wishes, and notes you create using our App
• Categories, moods, and languages you select for message generation
• Personal details you input for message customization

2.2 App Usage Information

• Your interactions within the App (e.g., buttons clicked, features used)
• Saved messages
• Edit, Delete, Copy and share messages

2.3 Device Information

• Device ID for advertising purposes
• Device type and model
• Operating system version
• App version installed

2.4 Performance Data

• Crash logs
• App performance metrics
• Error reports

2.5 Purchase Information

• In-app purchase history (for credit packages)
• Transaction timestamps

3. How We Use Your Information

3.1 Provide and Maintain the App

• Generate personalized messages using Claude API
• Save and retrieve your messages locally on your device
• Implement and manage the credit system for message generation

3.2 Improve and Personalize Your Experience

• Analyze usage patterns to enhance app features
• Optimize message generation algorithms
• Customize the app interface based on your preferences

3.3 Analytics and Performance Optimization

• Monitor app performance and stability
• Identify and fix technical issues
• Conduct data analysis to improve our services

3.4 Advertising

• Serve relevant in-app advertisements
• Measure the effectiveness of ads

3.5 Process Transactions

• Manage in-app purchases of credit packages
• Provide customer support related to purchases

4. Third-Party Services and Data Sharing

4.1 Advertising Networks

We use StartApp SDK for serving advertisements in our App. StartApp may collect and process data about you, including:

• Device information
• IP address
• Ad viewing data

For more information about StartApp's privacy practices, please refer to their privacy policy: [StartApp Privacy Policy URL]

4.2 Analytics

We use Firebase Analytics to collect app usage data and improve our services. Firebase may collect:

• App usage statistics
• Device information
• Crash reports

For more information about Firebase's privacy practices, please refer to Google's privacy policy: [Google Privacy Policy URL]

4.3 Message Generation

We use Claude API for generating personalized messages. When you create a message, the following information is sent to Claude API:

• Selected language, category, and mood
• User-provided details for message customization

No personally identifiable information is shared with Claude API. For more information about Claude's privacy practices, please refer to Anthropic's privacy policy: [Anthropic Privacy Policy URL]

4.4 In-App Purchases

We use Google Play Billing for processing in-app purchases. Google may collect transaction data, including:

• Purchase amount
• Transaction time
• Product purchased

For more information about Google Play Billing's privacy practices, please refer to Google's privacy policy: [Google Privacy Policy URL]

5. Data Storage and Security

We take the following measures to protect your data:

• All user-generated content (messages) is stored locally on your device
• We use HTTPS for secure data transmission when communicating with our servers and third-party services
• Access to our servers and databases is restricted and protected by security measures

While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your saved messages within the App at any time.

6.2 Deletion

You can delete individual messages or all your saved messages from within the App. As messages are stored locally, deleting the App will remove all your saved content.

6.3 Opt-out of Advertising

You can opt-out of personalized advertising by adjusting your device settings or using the options provided within the App.

6.4 In-App Purchases

You can manage your in-app purchases through your Google Play Store account settings.

7. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@congngheplus.com
• Address: Lan Hoa, Lan Mau, Luc Nam, Bac Giang

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.